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How rbo88 Handles Your Personal Data

Your account data — including wallet details for DANA, OVO, and GoPay — is handled with clear rules on what we collect, why we keep it, and how you can request changes.

DANA, OVO, GoPay wallet data protectedAccount access via mobile or browserData requests handled within your accountIndonesia-region policy appliesNo data sold to third parties
rbo88 How rbo88 Handles Your Personal Data
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How to Reach Us About Your Data

Live Chat Support Reach our account support team directly through the live chat window in your rbo88 account. Available around the clock for data queries, wallet questions, and account verification help.
Email for Data Requests Send a formal data access or deletion request to our support email. Include your registered mobile number and the wallet — DANA, OVO, or GoPay — linked to your account so we can locate your records quickly.
Account Settings Panel Minor data updates — like your contact number or linked wallet preference — can be changed directly inside your account settings without contacting support. Changes reflect immediately on your next session.
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How We Keep Your Account Data Secure

Encrypted Data Storage

Account data — including linked DANA, OVO, and GoPay wallet identifiers — is stored using SSL encryption. We do not log payment PINs or one-time codes at any point in the transaction flow.

Cookie and Session Policy

We use session cookies to keep you logged in across your mobile browser and desktop. You can clear cookies through your browser settings; this will log you out but will not delete your account data.

Data Retention Rules

We keep your account data for as long as your account remains active. If you close your account, transaction records may be retained for a defined period to meet financial compliance requirements applicable in your region.

Your Right to Access and Delete

You can request a copy of the data we hold on you, or ask us to delete it, by contacting our support team.

Common Questions About Your Privacy

These are the data and privacy questions we receive most often from accounts in Indonesia. If your question is not covered here, reach us through live chat or email.

We share wallet identifiers only with payment processors needed to complete your transaction. We do not sell your data to advertisers or unrelated third parties under any circumstance.

Yes. Contact our support team by email with your registered mobile number and linked wallet. We will compile and send your data summary in response to your formal request.

Send a deletion request through our support email or live chat. Once verified, we will remove your personal data, though transaction records may be kept for a limited period as required by local financial rules.

Active personal data is removed after your account closes. Transaction history linked to your DANA, OVO, or GoPay wallet may be retained for compliance purposes for the period required under applicable local regulation.

We use session cookies to maintain your login state across mobile and desktop. You can disable cookies in your browser, but doing so will end your active session and may affect how the account loads on next visit.

We update this page when our data handling practices change, and we notify you through your registered contact method. Check this page periodically for the current version applicable to your region.