Reference

What You Agree To When You Use rbo88

These terms set out how your account works, what we expect from you, and how we handle your access to the lobby, payments through DANA, OVO, and GoPay, and support services — all subject to local law and eligible regions in Indonesia.

Account rules apply at registrationDANA, OVO, GoPay coveredIndonesia-region accessSubject to local lawContact support for questions
rbo88 What You Agree To When You Use rbo88
HOW WE HANDLE DATA

Account Security and Your Rights

We take account security seriously. Your login credentials, registered wallet details — whether DANA, OVO, or GoPay — and session history are stored with encryption and are not shared with third parties outside of what is required to process your transactions. You have the right to request a copy of the data we hold on your account, ask us to correct inaccurate details, or request account closure at any time by contacting support directly.

Data Retention

We keep your account data for as long as your account is active and for a period after closure as required by applicable record-keeping obligations in supported regions.

Cookie Use

Cookies help us keep your session active across your phone and browser. You can manage cookie preferences in your device or browser settings without losing account access.

Account Security

Each account is protected with a unique login and OTP verification step. We strongly advise against sharing your credentials or logging in on shared devices you do not control.

Request Changes

To update registered details — including the wallet linked to your account — contact support with verification. Changes to payment details may require identity confirmation before they are processed.

REACH OUR TEAM

Contact Us About These Terms

If any part of these terms is unclear, or if you have a specific question about your account, a payment dispute involving DANA, OVO, or GoPay, or a restriction on your access, our support team is available to help. Reach out through any of the channels below and we will respond as quickly as we can — players in Jakarta and Surabaya typically get a reply through live chat in a matter of minutes during active hours.

Team online

Live Chat

Open the chat window from any page on rbo88. Available during active service hours for account questions, payment disputes, and terms clarifications.

Email Support

Send your query to our support address for detailed account or policy questions. Include your registered account details so we can respond accurately and quickly.

Wallet Help

For DANA, OVO, or GoPay payment issues specifically, raise a ticket through support. We coordinate with the wallet provider on your behalf where needed.

What You Asked About These Terms

These are the questions we hear most when it comes to account terms, access rules, and payment conditions on rbo88. If your question is not covered here, live chat is the fastest way to get a direct answer.

Yes. Whether you deposit through DANA, OVO, or GoPay, the same account terms apply. Payment-specific processing rules may vary by wallet provider, but your account obligations remain the same.

No. Each person may hold only one account. Operating multiple accounts under the same identity — including using different wallets to appear as separate accounts — is a breach of these terms and may result in closure of all accounts involved.

We will notify you of material changes. Continuing to use your account after an update is posted means you accept the new version. You can contact support if you have questions about what changed.

Submit a data request through our support team via live chat or email. Include your registered account details and we will provide what we hold on your account within a reasonable timeframe.

Access depends on whether online gaming is permitted under local law in your region. We aim to keep the platform available for eligible users in Indonesia, but cannot override legal restrictions that apply in your area.

Reach out to our support team by email with your account details and a brief description of the situation. We review closures on a case-by-case basis and will explain what triggered the action if it was tied to a terms breach.